Safe and Responsible Betting

Play responsibly at baeej — keep the fun, keep the control

baeej believes that betting is a form of entertainment — not a financial solution. Use our tools and guidelines to build safe and healthy gaming habits.

Responsible Gaming

Our Commitment

baeej always puts player protection first.

Set Deposit Limits

You can set daily, weekly or monthly deposit limits on your account. If you reach your limit, the system will automatically stop you and keep you safe.

Time-Out Break

When you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During a time-out, no betting or logging in will be possible.

Self-Exclusion

If you want to take a long-term break from betting, choose self-exclusion. As soon as you take this step, your account will be fully deactivated and you will not receive any promotional messages.

Review Gaming Activity

Review your betting history, spending and time spent at any moment. Analysing your own habits is an important step in responsible gaming.

24/7 Support in Bengali

baeej's support team is available in Bengali seven days a week, twenty-four hours a day. For any question or concern about responsible gaming, contact us instantly via live chat.

Protection of Minors

baeej strictly verifies the 21+ age requirement. There is no way for anyone under 21 to open an account. Keep your device and account password away from younger members of your household.

21+

For Adults Only

You must be at least 21 years old to open an account and place bets on baeej. Age will be verified, and providing false information will result in account termination.

Why is the age limit so important?

Online betting is a leisure activity intended only for mature and responsible adults. Younger individuals are at greater risk of financial and psychological harm, which is why baeej strictly verifies the age of every new account.

  • Age must be verified at registration using a national ID card or passport.
  • Keep your device and account password out of reach of children and teenagers in your household.
  • Minors may not use a baeej account under any circumstances.
  • baeej reserves the right to suspend suspicious accounts immediately.

Recognise the Signs of Problem Betting

If any of the following signs appear in you, take action right away.

Financial Warning Signs

  • A tendency to deposit more than your set budget.
  • Repeatedly playing to recover losses ("chasing losses").
  • Taking out loans or secretly borrowing money from family to fund betting.
  • Spending money meant for bills or everyday essentials on betting.

Psychological and Behavioural Warning Signs

  • Feeling restless or irritable when not betting.
  • Hiding your betting from family and friends.
  • Losing focus on work, studies or family.
  • Repeatedly trying and failing to stop betting.

Remember: asking for help is a sign of strength

If any of the above signs appear, do not delay — get support through baeej's 24/7 live chat or send an email to [email protected]. We are here for you.

Steps to Keep Yourself Safe

Use baeej's responsible gaming tools to take control of your gaming experience.

Take Protection Step by Step

1

Set a Deposit Limit

Go to Account Settings and specify your maximum weekly or monthly deposit amount. Once a limit is set, it takes effect immediately.

2

Activate a Time-Out

If you feel you need a break, set a time-out from 24 hours to 30 days. During this period, betting or playing casino games will not be possible.

3

Apply for Self-Exclusion

If you want a long-term break, email [email protected] or request self-exclusion via live chat. We will deactivate your account within 24 hours.

4

Talk to the Support Team

Contact us at any time in Bengali via live chat or email. Our team will help you with complete confidentiality.

How Self-Exclusion Works

Self-exclusion is a measure where you personally decide not to bet on baeej for a set period or permanently. During this time:

  • Your account will be completely locked.
  • You will not receive any promotional emails or messages.
  • You will not be able to log in before the exclusion period ends.
  • Your balance will remain safe and can be retrieved once the period ends.

Budget Planning Tips

  • Only spend money from your "entertainment budget" on betting — not savings or emergency funds.
  • Avoid the mindset that you will "win back" money you have lost.
  • Set a fixed limit before each session and stick to it.
  • When you win, set aside a portion and withdraw the rest.

What Does Responsible Gaming Mean?

Responsible gaming means enjoying betting and casino games in a way where you remain in full control — financially, in terms of time, and mentally. For baeej, responsible gaming means keeping entertainment in its place as entertainment.

Every game on baeej — from cricket betting to slots — is designed for entertainment. This platform is not a source of income or a solution to financial problems. Winning or losing at betting depends entirely on chance.

We ask every player to follow these principles:

  • Only bet money that, if lost, will have no impact on your daily life.
  • Stick to a set time limit each day or each session.
  • Do not bet while under stress, feeling down, or under the influence of substances.
  • Always put family, friends and your career above betting.
  • Take regular breaks and spend time on other activities outside of gaming.
  • Never treat betting as a way to pay off debt.

baeej's Responsible Gaming Goals

Our goal is to create an environment where every player has a safe and enjoyable experience.

  • All tools are free and easy to access.
  • Support is fully confidential and non-judgmental.
  • Every request is acted on within 24 hours.
  • Player protection is our top priority.

Responsible Gaming FAQs

Find answers to the most frequently asked questions here.

After logging into your account, go to "Account Settings" or the "Responsible Gaming" menu to find the option to set a deposit limit. You can set daily, weekly or monthly limits separately. The limit takes effect as soon as it is set. If you want to increase a limit, a 24-hour cooling-off period will apply.

A time-out is a temporary break — usually from 24 hours to 30 days. During this time you cannot place bets, but once the period ends your account is automatically reactivated. Self-exclusion, on the other hand, is a long-term or permanent step where you apply to have your account suspended, and the account will not be reactivated until the exclusion period ends.

Your account balance will remain completely safe throughout the self-exclusion period. Once the exclusion period ends, or once our support team completes the process following your request, you will be able to withdraw your balance. If you have any issues, contact us at [email protected].

Self-exclusion can only be requested by the account holder themselves. However, if you are concerned about a family member or friend, please contact us via live chat or at [email protected]. Our support team will consider the situation and help take the right steps.

No. You must be at least 21 years old to open an account on baeej. Age is verified at registration and any suspicious accounts are suspended immediately. Keep your account secure from younger members of your household by using a PIN or password on your device.

The fastest way to reach us is to visit the site and use the 24/7 live chat — speak to us in Bengali. Alternatively, you can send an email to [email protected]. We will help you with complete confidentiality and without any judgment.

Enjoy It, Safely

There is endless entertainment on baeej — but always responsibly. Whether you prefer cricket, slots or casino, stay within your limits.

21+ For players aged 21 and above only. Play responsibly.